FAQs

Find the answer to the most commonly asked questions about the lottery.

What is the PDSA Weekly Lottery?

The PDSA Weekly Lottery draw takes place every Friday, with the chance to win up to 50 cash prizes. Anyone who is a resident in Great Britain and over 16 years old may enter, and each £1 ticket gives you the chance of winning one of a number of cash prizes.

How many numbers can I buy each week?

You may purchase a maximum of 10 entries into each weekly lottery draw, with each entry costing £1.

What can I win?

You can win one of 50 cash prizes each week, including our cash prizes of £1,000, £250, £100 and 47 runner-up prizes of £10. You also have the chance to win up to £10,000 in our rollover!

How does the rollover work?

For our rollover each week, a random 6 digit number is drawn. If nobody has this number then the rollover pot increases by £250. If a winner hasn't been chosen by the time the rollover pot reaches £10,000, then we will draw a random lottery number, who will win the £10,000!

Why is the price £4.34 per month?

The monthly cost breakdown of £4.34 for playing the lottery is based on paying £1 per week over a 52 week year. Direct Debits are only collected once monthly. Sometimes there will be five weeks in a month and the additional £0.34 is to build up credit to cover the fifth week on the five-week months.

How will I know if I've won?

We will contact you by letter to notify you of a win. You can also check our Weekly Lottery Winners’ page for a full list of weekly winners.

How do I claim a prize?

You won’t need to do anything. We’ll verify your identity in the event of a win, then prize payment shall be made by BACS into the account that payment was initially taken from. If you have paid by cheque we shall pay your winnings by cheque.

Why is PDSA doing a weekly lottery?

We launched the PDSA Weekly Lottery because as a charity, we do not receive any HM Government funding to provide our vital veterinary services, so we are always looking at developing new ways supporters and pet lovers can get involved. Plus, a lottery offers a guaranteed cash prize every week to our loyal supporters – so everyone wins!

Can I choose my own lottery number?

Although you can’t choose your own number, our number generator will assign you a unique entry number that will be exclusive to you. It’s the best and most secure way to play.

What is the minimum age to take part in the Lottery?

The minimum age for entry into the PDSA Weekly Lottery is 16. No prizes will be paid to anyone under the age of 16.

What are the terms and conditions?

The Lottery terms and conditions are a list of rules we adhere to, to ensure you are completely clear about the terms of your membership of our lottery. Click here to see a copy of the terms and conditions.

What is responsible gambling?

No more than 10 entries may be purchased by an individual under PDSA’s commitment to social responsibility. Most people gamble for fun and enjoyment but sometimes it can lead to financial and social problems. PDSA follows the code of conduct set out by BeGambleAware. For more information please visit www.begambleaware.org

What if I have a gambling problem?

Gambling can be great fun, but it is also important for players to know when to stop and what the danger signs are. If you think you may be developing a gambling problem, need help or you suspect someone may have a gambling problem, please refrain from entering the PDSA Weekly Lottery. You can also speak to BeGambleAware on 0808 8020 133 or visit www.begambleaware.org. Alternatively, you can visit GamCare at www.gamcare.org.uk.

How can I make a complaint?

If you wish to make a complaint about any aspect of the PDSA Weekly Lottery, please email lottery@pdsa.org.uk or call our team on 0370 034 0788.

What are my lottery numbers?

Once you have registered for the PDSA Weekly Lottery, we will send you a notification letter with confirmation of your numbers. We would advise you to make a note of this number but if you do misplace it, just drop us an email to lottery@pdsa.org.uk or call 0370 034 0788 and we can let you know your number.

Please note: You don’t need to know your number to win as we will automatically notify you.

Can I stop playing the Weekly Lottery at any time?

Yes, you can stop playing at any time. If you have paid in advance, then depending on how many weeks you have already played, you may be entitled to a refund. Please call us on 0370 034 0788 or email lottery@pdsa.org.uk and we will be able to cancel your agreement and advise if you are entitled to a refund on any unused credit.

Can I enter for a single draw?

You may buy just one entry for a single weekly draw, to be in with a chance of winning a fabulous cash prize. Of course, we would be delighted if you chose to play regularly as this would give you a chance of winning every week, and would help us raise funds to continue our life-saving work helping pets in need.

© 2019 The People's Dispensary for Sick Animals
Registered charity nos. 208217 & SC037585
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