1. INTRODUCTION

1.1. The PDSA Weekly Lottery (“the Lottery”) will be operated as a subscription-based society lottery under the Gambling Act 2005 as amended (“the Act”) and the Promoting Society, PDSA Trading Limited, is licensed by the Gambling Commission; gamblingcommission.gov.uk.

1.2. The Lottery is promoted by the Promoting Society and conducted for the benefit of PDSA’s work.

1.3. The persons nominated by the Promoting Society as being responsible for the promotion of the Lottery are David Hammond, Rebecca Cogswell and Lloyd Hughes.

1.4. By entering the Lottery, Players agree to be bound by the Rules.

2. DEFINITIONS

• “Act” The Gambling Act 2005
• “Chance” A single entry into the Lottery
• “External Lottery Manager” Sterling Management Centre Limited
• “Draw” The process by which winners are selected
• “Game Number” means the number entered into the Draw for the Chance
• “Lottery” The PDSA Weekly Lottery
• “Player” An individual who has registered with the Lottery
• “Promoting Society” PDSA Trading Limited
• “Rules” The rules of the PDSA Lottery as set out below and amended from time to time

2.1. ENTRY INTO THE PDSA WEEKLY LOTTERY

The Lottery is promoted in accordance with the Gambling Act 2005 as amended, together with regulations thereunder and any successor legislation thereto (“the Act”) throughout Great Britain, which, for the avoidance of doubt, does not include Northern Ireland. In order to comply with the Act, during the purchase of Lottery Chances you will be required to confirm that

• (a) You are at least 18 years of age;
• (b) You are a resident of Great Britain (England, Scotland or Wales);
• (c) You will not buy or claim to buy lottery chances on behalf of any other person; and
• (d) You have not self-excluded from gambling.

2.2. If, upon winning any prize in the Lottery, you are not able to prove that you have met the criteria specified in Rules 2.1 (a) to (c) above, then you will not be entitled to receive that prize. If any Player is found to be aged under 18, no prizes will be paid to them, their account will be closed and all monies paid for Chances returned.

2.3. In order to comply with the Act, Lottery Chances that have been purchased and entered into the Draw for which they were intended are prohibited from being subsequently refunded.

2.4. By entering into the Lottery you agree to be bound by the Rules, and applicable provisions of the Act. The Promoting Society shall not be liable for any loss or damage (including loss of the opportunity to enter the Lottery and/ or the right to receive a prize) suffered by you if you have not complied with the Rules. The Rules may be amended by the Promoting Society from time to time and notice of the intended change will be published on our website 28 days before the changes come into effect.

2.5. The Lottery is a form of gambling. Players are encouraged to gamble sensibly. Should gambling become a problem we recommend you contact the GambleAware helpline on 0808 8020 133 or visit the website on www.gambleaware.org.

2.6. The maximum number of entries an individual will be permitted to purchase in any one Draw is 10 which is equivalent to £10.

3. REGISTRATION WITH THE LOTTERY

3.1. You can only enter the Lottery by the completion of an application form which will be published in a variety of forms from time to time.

3.2. Registration will require you to provide the following information:

• (a) Your name and address, so that we can write to you to confirm your entry into the Lottery and contact you if you have won a prize.
• (b) Confirmation that you are over 18 years of age (in accordance with Gambling Commision recommendations)
• (c) The number of Chances in the Lottery you wish to purchase.

3.3. You will also be asked to provide the following information for the administration of the Weekly Lottery:

• (a) Your contact telephone number.
• (b) Your date of birth (to ensure you are over 18)
• (c) Your mobile telephone number
• (d) Your e-mail address

Your telephone numbers and email address will not be used for direct marketing purposes or shared with third parties, save as required by law, without your express consent.

3.4. You will also be required to provide information relating to the purchase of your Chances. Payment may be made via the following methods, and the relevant information will vary depending upon the payment method.

• (a) Direct Debit
  • Information required will include your bank or building society details together with an instruction to such bank or building society to make payments by Direct Debit.
• (b) Cheque
  • A completed cheque will be required when you register.
• (c) PSMS (pay-by-text)
  • Information required will include your name and address together with a participating mobile network.
• (d) Any other method made available by the Promoting Society from time to time.

The information required will depend upon the payment method.

3.5. The Promoting Society shall be entitled to take any steps necessary to verify the above information and to process your registration. It may (in its absolute discretion) refuse to accept an application for an individual to become a Player in the Lottery.

3.6. Following registration, the Promoting Society will send you confirmation of your entry. If you have chosen to pay by Direct Debit you will receive an advance notification letter. The confirmation will specify your game number, the first Draw into which you will be entered, and will confirm your name, address and any other details provided to the Promoting Society as part of your registration.

3.7. It is your responsibility to ensure that the personal information you provide to us is accurate.

3.8. If you discover any error in your name, address or any other details provided to the Promoting Society as part of your registration when you receive your confirmation then you must correct this by notifying the Promoting Society in writing or to lottery@pdsa.org.uk. The Promoting Society will make any required corrections as soon as reasonably possible. The Promoting Society shall not be liable for any loss or damage (including loss of the opportunity to enter the Lottery and/ or the right to receive a prize) suffered by you until such correction has been made. Any correction notified to the Promoting Society shall only become effective once the correction has been made.

3.9. Each game number is unique. A randomly selected game number will be issued to you with your confirmation of entry. You may subsequently request an alternative random game number if you wish at any time. We regret that we are unable to accommodate requests for specific game numbers.

3.10. Entry is open to all residents of Great Britain but excludes: PDSA trustees, directors and employees, also any third parties directly involved in the administration or management of the Weekly Lottery.

4. PAYMENT

4.1. Payment for Chances may be made by the following methods:

• (a) Direct Debit
• (b) Cheque
• (c) PSMS (pay-by-text)
• (d) Any other method made available by the Promoting Society from time to time.

4.2. Payment for Chances are made to PDSA. Therefore:

• (a) Direct Debit payments will be referenced as PDSA on your bank statement.
• (b) Cheques must be made payable to PDSA Trading Ltd
• (c) Regular payments taken via mobile phone bill will be referenced as a Third-Party Charge, PDSA or Cymba (depending on your provider).
• (d) Any other method made available by the Promoting Society from time to time would also be referenced as or be payable to PDSA on any appropriate documentation.

The price for each Chance is £1.

Your Chances and therefore associated Game Number(s) will not be entered into the Draw unless the Promoting Society has received all amounts payable (cleared funds) relating to your Game Numbers relating to your Chances before the draw is run and, in all cases, at least 36 hours before it is run. If there is a dispute regarding whether Chances have been paid for then such dispute shall be resolved by reference to details included in official statements from the bank with which the Lottery’s bank accounts operate.

The first Draw in the Lottery took place on 17 November 2017 and will take place on every subsequent Friday going forwards (including bank holidays). If for any reason the Promoting Society is unable to run the Draw on that date (for example, due to there being an insufficient number of Players), it will notify all Players by letter to notify them of the reason for the delay and will provide reasonable notice (at least 28 days) to the Gambling Commission of the delay and the reasons for it.

Direct Debit payments will be entered into the first available Draw 3 working days after the collection has been made from your bank account. You will be notified of your first Draw date in writing.

You may cancel your entry into the Lottery by notifying the Promoting Society by post or by e-mail (or via any other methods specified by the Promoting Society from time to time).

Upon receipt of this notice the Promoting Society will cancel future Direct Debit payments as soon as is reasonably practicable.

4.3. In accordance with the Act and as described in Rule 2.3 any payments made prior to such cancellation taking effect but which have not been used to pay for Chances in previous Draws will be used to pay for entry for your Chances into future Draws. You will not be refunded for Draws for which you have already paid and your cancellation will not affect your rights as a holder of such entries, subject to these Rules. After your final entries into the Weekly Lottery have been played, any amount under £1 remaining in your account will be donated to PDSA.

4.4. The Promoting Society may cancel your entry into the Lottery (in its absolute discretion) at any time. The Promoting Society will notify you accordingly as soon as reasonably practicable and will reimburse any amounts which have been paid but relate to future Draws. Other than the reimbursement of any such amounts, the Promoting Society shall not be liable for any loss or damage (including loss of the opportunity to enter the Lottery and/ or the right to receive a prize) suffered by you in relation to such cancellation.All customer funds for use in future lottery entries paid to the lottery are held in a dedicated gaming account to maintain a separation from PDSA’s own trading income. This will not however protect customer funds in the event of insolvency. This meets the Gambling Commission’s requirement for the segregation of customer funds at the level: Not protected segregation. https://www.gamblingcommission.gov.uk/public-and-players/guide/page/what-it-means-if-your-money-is-not-protected

5. CHANGES TO PLAYER DETAILS

5.1 Any changes to your details as provided by you upon registration should be notified to the Promoting Society in writing or by e-mail. Changes to the bank or building society specified during registration will require the completion of a new Direct Debit Instruction. Further information regarding this can be obtained from the Promoting Society upon request.

6. DRAWS

6.1. The Draw will be run at the office of our External Lottery Manager, weekly every Friday (including bank holidays).

6.2. In order to comply with the Act only those Chances for which payment has been received are eligible for entry into the Draw.

7. PRIZES

7.1. Prizes are issued as follows:

• (a) First Prize £1,000
• (b) Second Prize £250 (rollover prize, up to a maximum of £10,000)
• (c) Third Prize £100
• (d) Fourth Prize 47x £10

7.2. The Second Prize in our weekly lottery features a rollover, capped at a maximum of £10,000. Each week, the winning Game Number for the Second Prize is selected at random using a certified random number generator. This number is then matched against all eligible entries for that week. If the selected number does not match an active entry, the prize amount rolls over to the following week. This process continues weekly, with the prize pot increasing by £250 each time there is no winner, until the rollover reaches £10,000.

Once the rollover reaches the £10,000 cap, a winner will be guaranteed—ensuring the prize is awarded that week.

7.3. The Promoting Society reserves the right to amend the prizes at any time. Any such changes will be published on the Promoting Society’s Website at least one month prior to a change being made.

7.4. Each Game Number shall only be entitled to win one prize in each Draw. Once a game number has won a prize it is ineligible for winning another.

7.5. All prizes will be drawn in value order (highest value first).

7.6. The results of each Draw will be published on the Lottery website within one week of the date of the Draw and may also be published in any other manner determined by the Promoting Society from time to time.

7.7. Winners will be notified by post within one week of the date of the Draw. Payment of prizes will be made via direct electronic credit to the Player (only) wherever possible. If you have entered by cheque or PSMS payment of winners will be made by cheque.

7.8. The Promoting Society reserves the right to withhold the payment of any prize until it is entirely satisfied that the player who has won the prize has fully complied with the Rules, including as to being of legal age.

7.9. If, upon winning any prize in the Lottery, you are not able to prove that you have met the criteria specified in Rules 2.1 (a) to (c) above then you will not be entitled to receive that prize, your account will be closed and all stakes returned.

7.10. There are no alternatives to the prizes offered from time to time and no interest is payable.

7.11. Any uncashed cheques will be classed as unclaimed prizes and will be re-credited to the Promoting Society’s main account after a period of six months has elapsed. In the event that the Promoting Society learns that a winning Player is deceased, the prize will be payable to his or her estate.

7.12. By accepting the prize, the winner may be invited to take part in promotional activity. The Promoting Society will request the winners permission before using their name, address (in a generalised form, e.g. town or county), photograph, or any audio/visual recordings of them in publicity materials.

8. SUSPENSION OF THE LOTTERY

The Promoting Society may (at its absolute discretion) suspend the Lottery for any period of time. Reasonable notice of this of at least 28 days will be given to the Gambling Commission. During such period the Promoting Society shall:

• Suspend Direct Debit payments from your bank or building society account as soon as reasonably practicable (or billed payments in the case of PSMS); and retain any amounts which were paid prior to such suspension taking effect that have not been used to pay for Chances in previous Draws.

You will be notified of further details regarding the resumption of the Lottery or otherwise as soon as reasonably practicable after the date of suspension in writing. Reasonable notice will also be given to the Gambling Commission.

9. LIABILITY

9.1. The Promoting Society shall not be liable to you for any loss or damage suffered by you arising from:

• (a) Any delays or failures in the postal service or other delivery methods used by the Promoting Society or you from time to time.
• (b) Any delays or failures in any systems used by the Promoting Society or you to transmit e-mails.
• (c) Any failure in any software or other systems used by the Promoting Society for the administration of the Lottery.
• (d) Any delays of failures in the banking system used by the Promoting Society or you.
• (e) Any refusal by the Promoting Society to accept registration of an individual as a Player or the cancellation of a Player by the Promoting Society.
• (f) Any failure to enter your Chance into the Draw.
• (g) Any event beyond the reasonable control of the Promoting Society.

9.2. The Promoting Society shall not be liable to you in contract, tort, negligence or otherwise for any indirect or consequential loss suffered by you in relation to your participation in the Lottery (including loss of the opportunity to enter the Lottery and/ or the chance of winning a prize).

10. SELF EXCLUSION

Should you feel that you have a problem with gambling and wish to be self-excluded from our lottery please phone our helpline number 0370 034 0788 and request a self-exclusion form.

There is a minimum period of 6 months self-exclusion, which can be extended by further periods of 6 months, up to a maximum of 5 years.

We will not intentionally target you directly with any gambling specific marketing material during the self-exclusion period and will remove your name and details from any gambling related marketing lists used by ourselves, until you take positive steps to resume playing and notify us of this. Self-excluded players are not permitted to sign up to any of PDSA’s gaming products.

You will need to contact us after your period of self-exclusion to re-instate your membership of the lottery, and you will be given a “cooling-off” period of 24 hours before you are entered into a Draw following your contact with us to inform us that you wish to commence playing again. These special measures will continue to apply to you for a period of 7 years (remote play, i.e. via telephone, internet or other remote means) and 6 months (non-remote play, i.e. face-to-face).

If you need to talk to someone about problem gambling, then please contact GambleAware. GambleAware is the UK’s leading registered charity that provides confidential telephone support and counselling to anyone who is affected by problem gambling. Gamble Aware can be contacted on 0808 8020 133 (Freephone).

If you would like to install software on your computer to block online gambling, help is available from GamBlock.

11. COMPLAINTS

11.1. Any complaints relating to the Lottery should be sent in writing to Gaming Department, PDSA Head Office, Whitechapel Way, Priorslee, Telford, TF2 9PQ, giving full details of the complaint and supporting documentation.

11.2. The Promoting Society’s decisions made pursuant to the Rules and its Complaints and Disputes Policy shall be final and binding. All complaints will be dealt with in accordance with the Policy and the timescales set out therein. A copy of the Complaints Disputes Policy will be made available upon request or upon making a complaint. If the complaint surrounds the outcome of a gambling transaction and cannot be resolved internally it will be classified as a dispute and you will then have the right to have it referred to IBAS (www.ibas-uk.com), our chosen Alternative Dispute Resolution entity approved by the Gambling Commission and the outcome of any dispute will be reported to the Commission, either by IBAS or ourselves.

11.3. Save where the Rules expressly provide otherwise, the Promoter shall not be obliged to enter into any correspondence.

12. PRIVACY

12.1. PDSA is committed to protecting your privacy. Data that we collect from you is used lawfully in accordance with the Data Protection Act 2018, as amended, together with any Regulations made thereunder and successor or amendment legislation, and is used in accordance with PDSA’s full Privacy Policy https://www.pdsa.org.uk/privacy-policy and for the purpose of processing your purchase of Lottery Chances, subsequent entry into the Lottery, and informing you if you have won a prize.

12.2. You have the right to access the information we hold about you. To obtain this information, please contact the Promoting Society in writing. You will be asked to provide proof of your identity prior to personal information being disclosed to you.

12.3. The Promoting Society will not sell or rent your personal information to any external 3rd party for their marketing purposes. We may grant access to other Promoting Society group members, technical suppliers, or our legal representatives, or otherwise as required by law.

12.4. We have a legal obligation to ensure the people who play and enjoy our society lottery and raffle-style society lotteries are over the age of 18. This means that we may use your personal data for the purposes of carrying out random age verification checks, either from information you have provided PDSA, or from using information available from a range of commercial, public, or open sources such as the edited electoral role.

12.5. We may be obliged to disclose your personal information if required to do so by law, for example to statutory bodies such as the Gambling Commission or other government bodies.

13. PROPER LAW AND JURISDICTION

13.1. The Laws of England and Wales shall govern the interpretation and/or enforcement of these Rules and the Promoting Society and all entrants hereby submit to the exclusive jurisdiction of the English courts.

14. CONTACT ADDRESS

All correspondence should be sent to the following address: Gaming Department, PDSA Head Office, Whitechapel Way, Priorslee, Telford, TF2 9PQ

Terms & Conditions specific to SMS Text to play - PDSA weekly lottery (all other Terms and Conditions apply) Texts to 81400, (using the keyword Win, Win3, Win4, Win5, Win6, Win7, Win8, Win9, Win10), cost £5 charged from 72222 through your mobile bill, plus three standard network rate messages to complete your entry. This payment will be taken every five weeks for the purchase of one entry (£1 per entry) into PDSA Weekly Lottery draws, entries via mobile are limited to a maximum of two per week.

To enter our Lottery you must be over 18 and a GB resident. Your contact details are required as we will send you a welcome letter in the post. For full lottery terms and conditions please visit https://lottery.pdsa.org.uk/terms-conditions

By texting one of the above numbers, you consent to future phone and/or SMS marketing contact. We do not accept payments by credit card to enter this lottery.

If you would like to play PDSA lottery without giving phone/SMS marketing consent, please add NO to the end of the keyword when entering, including a space between the number and word NO (you will still get admin messages in relation to your mobile lottery subscription). For example, Win3 NO to 81400.

If you have already entered PDSA Lottery without adding NO after the keyword and subsequently wish to opt-out of SMS and phone marketing communication you can do anytime by texting NOCONTACT to 70099 (you will still get admin messages in relation to your mobile lottery subscription).

You can cancel your lottery subscription at any time by testing STOP to 72222. You’ll be charged one standard rate text message. We will remind you of this every month.